Step 1: If you are able to SAFELY contain the animal please do so. WEAR GLOVES and DO NOT TOUCH the animal if it is a raccoon, skunk, fox, bat or bobcat. If you do, the animal will automatically have to be put down :( Try to snap a good picture of it, as we are likely to ask for one when you text us, then keep it somewhere WARM, DARK & QUIET away from pets & children and DO NOT offer FOOD or WATER.

Step 2: Are you in Charlotte? - we serve the city of Charlotte. If you are in another city outside of the greater Charlotte metro area, please click here and scroll down to “Small Mammals Outside of Charlotte”.

Step 3: If it is a bird, deer, bear, or amphibian - please click here

Step 4: Text us (include a photo) 239-810-0899. If the animal is injured, tell us what you’ve observed.

Is the animal a baby….

squirrel - unless the baby is sick and/or injured we’re going to ask that you try to reunite it with its mother. squirrel moms are excellent mothers and will come rescue her baby if you follow these steps. you will need this link to play baby squirrel cry noises which will help to draw moms attention.

opossum - momma opossums can have up to 13 babies riding on her back and she is constantly moving. she has no idea if a baby falls off. this baby definitely needs to be admitted into rescue.

bunny - is the baby sick and/or injured?

if YES, text us with a photo.

if NO, do you know where the nest is?

if NO, text us with a photo.

if YES, put the baby back into the nest.

chipmunk or flying squirrel - text us with a photo. keep the baby warm.

raccoon or fox - text us with a photo. do NOT touch it barehanded.

skunk - mamma skunks keep their babies close at all times. if you find an orphaned skunk please get it safely contained without touching it barehanded.